Frequently Asked Questions

What is TuneLifestyle.pk?

TuneLifestyle.pk is your official online store for TUNE grooming products in Pakistan. We offer high-quality beard trimmers, multi-grooming kits, and accessories with full local support and warranty.

Are TUNE products authentic?

Yes! All TUNE products sold on TuneLifestyle.pk are 100% authentic. Each product comes with official authenticity stickers and a 12-month local warranty.

What warranty do TUNE products come with?

All TUNE products purchased from TuneLifestyle.pk are covered by a fully honored 12-month warranty in Pakistan. This covers manufacturing defects and
functional issues under normal use.

How do I claim warranty?

To claim warranty:

  1. Contact our customer support via the website.
  2. Provide your order number/invoice and details of the issue.
  3. Follow the instructions from our team for repair or replacement.

Can I return or exchange my order?

Yes, TuneLifestyle.pk offers exchange services for damaged, defective, or incorrect items. Please see our Exchange Policy for full terms. Products cannot be exchanged for change of mind.

Do you offer shipping across Pakistan?

Yes, we deliver nationwide. Delivery times vary:

  • Major cities: 2–4 working days
  • Other cities/remote areas: 3–6 working days

What payment methods are accepted?

We accept:

  • Cash on Delivery (COD)
  • Online payment options available at checkout

Are TUNE products waterproof?

Many of our grooming products are IPX6/IPX7 waterproof, making them safe for shower use. Always check product specifications for waterproof features.

How long does the battery last?

Battery runtime depends on the product: most TUNE grooming devices offer up to 180 minutes of runtime and feature Type-C fast charging for convenience.

Where can I buy TUNE products offline?

TUNE products are available at major retail stores across Pakistan. For authorized retailers, you can contact our customer support team.

Who can I contact for support or queries?

For any questions, warranty claims, or support, reach out to us via TuneLifestyle.pk customer support. We are happy to assist you.